• We are a family owned business based out of Woodbury, MN, USA.
   
• Our staff has many years of experience in bringing people's dreams to video.
   
• Our well rounded team offers you the highest quality services at competitive prices while striving to stay on the cutting edge of technology to always bring you the best quality product.
   
   

• We accept Cash (US$), Cashier's Checks, Money Orders, Personal Checks (cleared prior to service), or Paypal.
   
• Due to the high costs of labor and equipment involved in our videography services, we require a 10% non-refundable deposit to reserve a date, with the balance due prior to receipt of the finished product (Please allow 2-3 weeks to edit and create your Wedding DVD).
   
• For video conversion to DVD, full payment is required prior to service.
   
• All payments must be in US Dollars.
   

  What do you charge for Shipping and Handling?

• Videotape return - when we ship your videos back to you, the cost of shipping is included in the price.*:
    * does not include optional postal insurance at your appraised value
   

• Outhouse Productions, Inc. has the following refund policy: All Sales are Final.
  Since most of our company's costs in providing services to you are labor based, refunds are not possible.
   
• In the case of defective Company equipment or other unforseen circumstance during an event filming, a discount may / will apply.
   
• In the case of defective media, Outhouse Productions will happily provide replacement copies (upon receipt of defective media). 

• Cameras: Sony High Definition HVR-A1U with XLR sound and additional input, Canon GL2 3-CCD MiniDV Digital Video Recorder and two Sony MiniDV high resolution Digital Video Recorders as well as several backup video cameras. For a description of our HD capabilities, please e-mail us at HDServices@outhouseproductions.com or Google the name of our Sony camera for more info.
   
• Audio: Wireless microphone system available to digitally record the audio to compliment the camera's built-in audio.
   
• Lighting/Camera Mounting: Professional Boom Jib Crane, 12 foot trolly and professional softlighting boxes, halogen lighting systems mounted on adjustable tripods for film and commercial production (does not apply for weddings unless added to a package)
   
• Computing: all digital processing is done on custom built high end Intel compatible computer systems.
   
• Media: all product sold will be recorded on the highest quality CD-R or Dual Layer DVD-R and +R media available. Compatibility not guaranteed with all DVD or CD playback equipment.
   

• Most DVD players built within the last two years will play most types of DL DVD-R and +R and CD-R media.
   
• DVD-R and CD-R discs are industry standard recordable media which play just like "store bought" DVDs and CDs on most equipment.
  All of our finished products are recorded on recordable media.
   
• Most home computer DVD-ROM drives will also be compatible with recordable media.
   
• We cannot guarantee that the discs we send to you will work with your DVD player or computer. If you are unsure if your equipment is compatible, please go to the following site:
      DVD-R Help - DVD Player Compatability List